Bright Light Signs – Frequently Asked Questions
We are based in Edmonton and proudly service all of Alberta, including Edmonton, Sherwood Park, St. Albert, Fort Saskatchewan, Spruce Grove, Leduc, Nisku, Camrose, Acheson, Airdrie, Red Deer, Calgary and surrounding communities.
Yes, we primarily support sign shops, fabricators, and contractors as their installation
partner. Our role is to handle installation, service calls, LED retrofits, removals, and
fieldwork, ensuring we complement your services rather than compete with them.
Our focus is being a reliable installation ally, not a fabrication shop. However, when it’s
cost-effective and beneficial for our partners, we can assist with small in-house
fabrication or basic production needs to help keep their projects moving smoothly.
Businesses who need installation-only services are also welcome to contact us directly.
We install a full range of commercial signage, including:
- Channel letters
- Pylon & freestanding signs
- Cabinets & lightboxes
- Fascia signs
- Vinyl, window decals & murals
- LED signage & conversions
- Menu boards
- Banners
- Sign removals & de-installs
We handle everything from small storefront installs to large crane-assisted pylon
projects.
LED retrofits provide:
- Lower energy costs
- Brighter, more even illumination
- Reduced maintenance
- Longer lifespan (5–10x vs fluorescent)
- Less heat output and improved safety
- No more flickering, dim spots, or uneven brightness
If your sign looks faded or inconsistent, an LED upgrade is the most cost-efficient
solution.
Yes. We do our best to match color temperature to your existing LEDs. If exact matching isn’t possible, we discuss the closest options so the sign remains visually consistent at night.
We provide warranty on our installation workmanship. Warranty on electronic components (LEDs, power supplies, etc.) is provided according to the manufacturer’s specifications. Paint work is not covered under warranty due to environmental factors outside our control.
Yes, we carry $5 million liability insurance and full WCB coverage. This protects both your project and your clients when we are on site.
To give an accurate estimate, we usually need:
- Photos of the install area
- Sign drawings or dimensions
- Installation height or building elevation
- Address for travel estimate
- Any electrical requirements
- Any access restrictions (snow, landscaping, roofline, etc.)
For pylon installs, we may also need engineering specs or base plate drawings.
We have a fleet of professional equipment including:
- Bucket trucks
- Cranes / boom trucks
- Flat deck trailers
- Rig mats for soft ground
- Specialized installation tools
This allows us to safely complete installs of all sizes.
No. We do not handle permits but can help you as needed.
Yes. We offer site surveys, measurements, photos, and electrical inspection.
Our primary focus is installation and field services, and we operate as trusted
installation partners for sign shops, fabricators, and contractors. We do not position
ourselves as a full fabrication shop or competitor.
However, when it is cost-effective and helpful for our partners, we can assist with small
in-house fabrication or simple production components to keep projects on schedule.
This may include assemblies, brackets, small repairs, or basic vinyl work when needed,
lexan replacement.
Our goal is always to support our partners — not compete with them.
Yes — depending on availability, we can accommodate urgent or after-hours service calls for outages or safety concerns.
Yes — we offer sign removal, de-installation, disposal, and haul-away services, including crane-assisted removals for pylon signs and large fascia signage.
Most installs can be booked within 1–10 days, depending on equipment availability,
weather, time of the year and project size.
Pylon signs or large crane jobs may require slightly more lead time.
Yes — we install and service signage year-round when conditions are safe, but we do
follow strict weather limitations to protect our equipment and our team.
During extreme cold snaps, we may pause installations to prevent damage to hydraulic
systems and ensure the safety of our installers. Very low temperatures can affect boom
trucks, hydraulics, adhesives, and certain installation materials.
During warm or hot weather, we continue working as usual, including through heat
waves, as long as conditions allow for safe operation.
If weather affects your scheduled installation, we will communicate quickly and
reschedule at the earliest safe opportunity.
Yes — we can disconnect signage safely, and if required, coordinate with a certified electrician for complex electrical work.
We accept EFT, direct deposits and cheques.
Yes — our team is trained in equipment operation, fall protection, WHMIS, SSIT and industry-standard safety procedures.